At Kove, we believe scent is personal — and so is your privacy.

This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our brand online and offline.

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1. INFORMATION WE COLLECT

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When you visit koveperfumes.com, purchase a product, or contact us, we may collect:

• Full Name

• Phone Number

• Email Address

• Shipping and Billing Address

• Payment Information (processed securely via PayU/Razorpay)

• IP Address and Device Information

• Browsing data (via cookies and analytics tools)

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2. HOW WE USE YOUR INFORMATION

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We use your information to:

• Process and fulfill your orders

• Send order confirmations, delivery updates, and support messages

• Respond to your inquiries or feedback

• Improve your experience on our website

• Offer limited, respectful marketing (only if you opt in)

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3. HOW WE SHARE YOUR DATA

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We never sell your information.

We only share it with:

• Payment processors (PayU, Razorpay): for secure checkout

• Shipping partners (e.g., Shiprocket): for order delivery

• Legal authorities: if required by law or court order

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4. COOKIES & ANALYTICS

 

We use cookies and tracking tools (such as Google Analytics and Wix Studio features) to improve performance, understand visitor behavior, and personalize your experience.

You can manage or block cookies via your browser settings.

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5. YOUR RIGHTS

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You have the right to:

• Access or update your personal information

• Opt out of marketing at any time

• Request deletion of your data

• File a complaint if you believe your data has been mishandled

To exercise any of these rights, email us at support@koveperfumes.com.

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6. HOW WE PROTECT YOUR DATA

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• All payments are securely encrypted and processed through trusted gateways.

• We do not store your credit/debit card numbers.

• Our backend systems follow modern data protection standards (SSL, access control, encryption).

 

7. MINIMUM AGE REQUIREMENT

You must be 16 years or older to place orders through our site.

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8. POLICY UPDATES

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We may occasionally update this policy to reflect changes in our practices or legal requirements.

The updated policy will always be available at [koveperfumes.com/privacy-policy], and the date of revision may be mentioned above.

 

9. CONTACT US

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If you have questions about this policy or your personal data, contact:

📩 support@koveperfumes.com

📍 Chennai, Tamil Nadu, India