SHIPPING POLICY
1. Shipping Locations
We currently ship across all serviceable pin codes in India.
International shipping is not available at this time.
2. Processing Time
Orders are processed within 2–3 business days of purchase.
Pre-orders will follow the schedule mentioned on the product page.
3. Shipping Time
Orders will be shipped on Wednesdays and Fridays.
Once shipped, delivery typically takes 3–7 business days, depending on location.
4. Delays and Exceptions
In rare cases, deliveries may be delayed due to weather conditions, regional lockdowns, or courier delays.
We will always notify you in case of a known delay.
5. Shipping Charges
Shipping is free for all orders across India.
There are no hidden charges or handling fees.
6. Tracking Orders
Once your order is dispatched, a tracking link will be shared via email or SMS.
You can also contact us at support@koveperfumes.com or Kove's instagram handle if you haven’t received tracking details.
7. Packaging
All perfumes are shipped in secure outer boxes designed to protect both the product and its presentation.
If the package appears tampered with or damaged, please refuse delivery and inform us immediately.
8. Delivery Partners
We work with Shiprocket and leading courier services such as Delhivery, Bluedart, and DTDC to ensure timely delivery.